Orders ship promptly once payment is confirmed. You’ll receive tracking information by email as soon as your order is on its way.
All packages ship discreetly, with no product names or branding visible on the outside.
Because our products are for laboratory research use and require careful handling, we’re unable to accept returns once an order has shipped. If your order arrives damaged, incomplete, or incorrect, contact us within 48 hours of delivery with photos and we’ll make it right.
Questions about an order? Reach out any time via our contact page.